Getting started

Getting Started Guides

• Commencing your first MyWorkpapers file (Australia only)
• Commencing your first file using MyWorkpapers (UK Only)
• Commencing Your First General Audit and Review
• External Firm Portal Guide (For SMSF Administrators)
• SMSF Letter To Client (Administrator)

Basics

• Help Centre: How to Split-Screen Tab or Multi-Tab (viewing multiple tabs at the same time)
• Example Documents
• Confirming your browser is up to date
• How to clear your Browser Cache
• What is MyWorkpapers
• Browser and connection requirements

See all 9 articles

Logging in

• Two Factor Authentication (2FA) FAQ
• Two-Factor Authentication
• Troubleshooting: Password resets
• Logging in for the First Time
• Reset your Login Password
• Locked out and deactivated account

See all 7 articles

Profile settings

• Establishing or Resetting connection to Integrations
• Accessing your profile
• Changing your display name
• Changing your landing page
• Changing your profile picture
• Resetting Password

Firm settings

• Accessing firm settings
• Updating firm settings

Top Tips

• Top Tip Tuesdays

User access and permissions

Adding and removing users

• Creating Read-Only Users
• Opening User Access
• Creating new Staff users
• Editing roles of staff members
• Suspending, deleting, and activating Users
• Creating new Client users

Roles and Permissions

• MyWorkpapers Lite - Default User Role Permissions
• How the Roles and Permissions module works
• Accessing the Roles and Permissions module
• Example Roles and Permissions layout
• Editing Permissions
• Engagement file permission override

See all 8 articles

Changing Access for External Users

• Assigning and removing file access for Read-only users
• Assigning and removing Client Access for users

Dashboard

Activity Feeds

• Activity Feeds

Your Files

• Your Files

Review Points

• Review Points

My Recent Files

• My Recent Files

Key Document Completion

• Key Document Completion

Workflow Manager

What is the Workflow Manager

• What is the Workflow Manager

How to set up the Workflow Manager

• How to set up the Workflow Manager

How to use the Workflow Manager

• Access and permissions for the Workflow Manager
• Filtering and sorting files in the Workflow Manager
• Updating the status and details of files
• Displaying uncreated files
• Printing and exporting

Creating custom status workflows

• Creating custom status workflows

Clients and files

Import Clients

• Import Clients via CSV

Creating and updating clients

• Client list
• Accessing the client list
• Creating a new client
• Updating client details
• Filtering the client list
• Creating and editing custom fields for your clients

See all 8 articles

Creating and accessing files

• ★ 02/2021 - Mercia updates and how to use new workpaper features
• Rolling Forward your File (Mercia Changes Nov 2022)
• Rolling Forward your File
• Creating a new file
• Searching for files
• Opening and closing a file

See all 7 articles

Client and file maintenance

• Changing the year end of a file
• Updating the client name
• Updating the file name
• Deleting files
• Updating the file period
• Adding and changing External Firms

Creating SMSF Clients

• Manually Create SMSF Clients

Integrations

Universal

• MyWorkpapers Excel document Data fields
• MyWorkpapers Word document Data fields
• Xero: Trial Balance import
• Xero: Journal Entries export
• QuickBooks Online: Trial balance Import

AU Integrations - SMSF Client List

• Import Clients - Class, SimpleFund 360 and SuperMate

AU Integrations - Trial Balance

• SuperMate: Importing the Trial Balance
• SuperMate: Updating the Trial Balance
• BGL SF360: Importing the Trial Balance
• BGL SF360: Updating the Trial Balance
• Issues with the Trial Balance import from Class, BGL 360 or Supermate

AU Integrations - Class Super

• Frequently Asked Questions - Class API updates
• Video Guide - How to Create Report Packages in Class Super
• Class Super (Zip File): Administrator's guide to setting up Report Packages
• Class Super (Zip File): Exporting Clients
• Class Super (Zip File): Importing Clients
• Class Super (Zip File): Exporting the Trial Balance and Reports

See all 9 articles

AU Integrations - Report Pack

• Activating the Report Pack
• Sending Reports to the Working Paper Index
• Download Reports
• Refresh Reports

UK Integrations

• Sage Accounting: Journal Entries Export
• Sage Accounting: Trial Balance import
• IRIS Accounts Production & MyWorkpapers – Setup and Use
• Manually exporting the TB to IRIS Accounts Production
• Unlinking Or Resetting The IRIS Accounts Production Integration

Trial Balance

Importing the Trial Balance as Custom CSV

• Prior Year Figures Import Via CSV
• Accessing the Trial Balance import menu
• Trial Balance Import Wizard (Custom CSV)
• Trial Balance Import (CSV) - BGL Desktop and Reckon

Accessing and creating Custom Accounting Structure templates

• Accessing the Accounting Structure Custom templates
• Creating an Accounting Structure
• Drafting, releasing and archiving Accounting Structures
• Duplicating an Accounting Structure
• Deleting an Accounting Structure

Editing Accounting Structures

• How to Access Edit Accounting Structures
• Editing Account Types
• Editing and Adding Lead Schedules
• Editing Formulas
• Saving an Accounting Structure

Mapping the Trial Balance

• Mapping the Trial Balance
• Mapping Accounting Structure Templates
• Types of Industry Accounting Structures

Editing and Exporting the Trial Balance

• Deleting Accounts from the Trial Balance
• CSV export
• Thomson Reuters XYZ Financial Accounts (Excel Export)
• Adding an account to the Trial Balance
• Editing the figures in the Trial Balance
• Remove all accounts with a zero value

Working Paper Index

Microsoft Office Online

• Replacing LiveDocs in your Templates and files.
• Edit documents with Office Online
• Co-authoring Office Online Documents
• Microsoft Office Online FAQs
• Office.live.com refused to connect help guide

Working Paper Index overview and basic navigation

• Functions toolbar
• File menu
• Folders
• Deleting and restoring a folder or document
• Sort Working Paper Index
• Editing references and descriptions

See all 8 articles

Recording and summarising Journal Entries

• Accessing the Journal Entries menu
• Adjusted vs Unadjusted Journals
• Processing a Journal Entry
• Adding a new account to the Trial Balance by Journal Entry
• Changing Journals to/from Adjusted and Unadjusted
• Deleting a Journal

See all 8 articles

Completing programs, checklists and other workpapers

• ★ Creating Risks
• Adding In-Text Referencing and Data Fields
• Completing procedures
• Referencing
• Adding comments
• Sign-off and completion

See all 7 articles

Supporting Documents

• ★ Zip Folder Upload
• Editing PDF Documents
• Uploading supporting documents - into the working paper index
• Checking out supporting documents
• Editing supporting documents on your local computer
• Downloading supporting documents

See all 10 articles

Adding and resolving Review Points

• Adding a Review Point
• Resolving a Review Point
• Viewing Review Points
• Filtering the Review Points

Lead Schedule Summaries and Lead Schedules

• How to show/hide Lead Schedules within the Working Paper Index
• Display the Net Profit in a lead schedule
• Adding a new Lead Schedule to an existing Lead Schedule Summary
• SMSF Lead Schedules and Lead Schedule Summaries (Australia Only)
• Lead Schedules
• Lead Schedule Summaries

See all 10 articles

Tickmarks

• Standard Tickmarks
• How to add and remove Tickmarks
• Managing Tickmarks
• Creating your firm Tickmarks

Report Pack (SMSF Only)

• How to Import Report Packs from Class and Simplefund 360

Workflow Diagram

What is the Workflow Diagram

• What is the Workflow Diagram

How to set up a Workflow Diagram

• Adding Steps, Sections and Tasks
• Editing a Step, Section or Task
• Deleting Steps, Sections and Tasks
• Reordering Steps, Sections and Tasks
• Completing Steps, Sections and Tasks
• Completion status

How to import a Workflow Diagram

• How to import a Workflow Diagram

File completion and archive

File completion, archive and lock

• Engagement partner completion
• Completion and Archive

Printing and storing a file offline

• Printing and storing a file offline

Customising the Working Paper Index

Customising programs and checklists

• Accessing Edit Mode
• Editing procedures
• Deleting procedures
• Adding procedures and sub-procedures
• Adding headings
• Reordering procedures

See all 7 articles

Creating new programs, checklists and forms

• Creating a blank workpaper
• Adding new sections
• Types of sections
• Adding new procedures, sub-procedures and headings

Customising the Review Point types

• Adding new review point types

Creating new Lead Schedule Summaries and Lead Schedules

• Creating a new Lead Schedule Summary

Creating Symlinks

• Types of Symlinks
• Creating a new Symlink

Creating Analytical Review workpapers

• Creating an Analytical Review - Preliminary workpaper
• Creating an Analytical Review - Completion workpaper
• Creating an Analytical Review - Ratio workpaper

External Firm Portal

External Firms and Users

• Creating a new External Firm
• Creating External Firm Users
• Changing External firms for External firm users
• Activating, Suspending and Deleting External Firm Users
• Editing and Deleting External Firms
• Accessing the External Firms list

External Firm Queries Workpaper

• Sending notifications to an External Firm
• Send to Working Paper Index
• Download supporting documents

External Firm Portal

• External Firm Portal Guide

Digital Document Transfer

• Import documents requested by your auditor

Client Portal

Client Portal – For Staff

• Creating Client Queries
• Supporting Documents and Client Queries
• Adding Client Queries function in existing files
• Sending Notifications to your client
• Receiving Notifications to your Firm Contact

Client Portal – For Your Clients

• Logging into the Client Portal
• Retrieving or resetting your password - for clients
• Creating Queries
• Supporting Documents and Client Queries
• Sending Notifications to your firm

Firm templates

Accessing and creating firm templates

• Manage Templates - updates 03/2022
• Accessing the Firm Template module
• Creating new templates
• Drafting, releasing and archiving templates

Adding template content

• Copying workpapers from other files
• Creating new sections and workpapers

Customising template content

• Customising template content

Edit sign-off roles

• Edit sign-off roles

Audit | Audit and Exempt Content Packs (UK Only)

Audit Plan B40 (UK Only)

• ★ Audit Plan (B40) has no figures (Lead Schedules vs Lead Schedule Summaries)

B33 Audit Plan (UK Only)

• ★ Audit Plan and Completion Report Not Linking
• Audit Plan Basics
• Complete the Audit Plan - Sections, Lead Schedules and Balances Display
• Complete the Audit Plan - Marking Items as Material
• Complete the Audit Plan - Creating and Deleting Risks
• Complete the Audit Plan - Financial Statement Level Risks

See all 7 articles

Using the Analytical Review workpapers

• How to complete the Analytical Review (Preliminary) workpaper
• How to complete the Analytical Review (Completion) workpaper
• How to use the Analytical Review (Ratio) workpaper

Calculating Materiality

• Calculating Materiality UK

Audit | General Audit and Review Content Packs

Audit and Review

• Copyright disclaimer
• General Audit and Review Content Packs
• Roll-Forward from Audit (Aus) to Audit (Aus) 2.1

Customiser - Audit and Review

• Customiser - Audit and Review

A Folder - Administration and Completion

• A6 Completion Risk Assessment
• A7 Completion Analytical Review - Financial

B Folder - Completing the Audit and Review Plan

• B9 Accounting Estimates
• B3 Preliminary Risk Assessment
• B4.1 Preliminary Analytical Review - Financial
• B4.2 Preliminary Analytical Review - Ratio
• B5.2 Materiality

C Folder - Internal Control Evaluation

• C3 - Internal Control Deficiencies

Importing and mapping the Trial Balance - Audit and Review 1.0

• Software compatible with MyWorkpapers
• Trial Balance format
• Accessing the Trial Balance import menu
• Trial Balance Import
• Working Trial Balance
• Profit & Loss and Balance Sheet

Audit | SMSF (Australia Only)

Customiser - SMSF (Australia Only)

• Customiser - SMSF

Importing and mapping the Trial Balance - SMSF Audits (Australia Only)

• Importing Trial Balance - Simplefund 360
• Importing Custom Trial Balances
• Issues uploading a CSV Trial Balance

A2 Audit Program (Australia Only)

• A2 Audit Program

B1 - Preliminary Engagement Activities (Australia Only)

• B1 - Preliminary Engagement Activities

B4 – Audit Strategy (Australia Only)

• B4 - Audit Strategy

B5 Materiality (Australia Only)

• B5 Materiality

B7 Risk Assessment (Australia Only)

• B7 Risk Assessment

How to access Administrator Portal and Queries (Australia Only)

• View notifications
• Logging in as an SMSF Administrator
• Retrieving or resetting your password

SMSF 4.0

• A2 Audit Program
• B2 Auditor Independence

Audit | Trust Accounts (Australia Only)

Trust Account Templates (Australia Only)

• Trust Account Templates

Trust Account Clients (Australia Only)

• Trust Account Clients

Customiser - Trust Accounts (Australia Only)

• Customiser - Trust Accounts

A1 Assessment of Compliance (Australia Only)

• A1 Assessment of Compliance

A2 Summary of Breaches (Australia Only)

• A2 Summary of Breaches

B2 Auditor or External Examiner Independence (Australia Only)

• B2 Auditor or External Examiner Independence

B5 Risk Assessment (Australia Only)

• B5 Risk Assessment - Trust Accounts

Year End

Year End | Generic

• Customiser - Year-End Generic Pack

Year End | SMSF (Australia Only)

• Customiser - Year End | SMSF

Periodic Files

• Creating a Periodic File
• Importing a Trial Balance into a Periodic File
• Navigating the Trial Balance in a Periodic file
• Deleting a Periodic File

Monthlies

• Creating a Monthly File
• Importing a Monthly Trial balance
• Navigating the Trial Balance in a Monthly File
• Deleting a Monthly File

Release notes

Platform Updates

• 12/2022 - v22.9.0 Release notes
• 11/2022 - v22.8.0 Release notes
• 10/2022 - v22.7.0 Release notes
• 09/2022 - v22.6.0 Release notes
• 06/2022 - v22.5.0 Release notes
• 05/2022 - v22.4.0 Release notes

See all 46 articles

AU Content Updates

• 07/2022 - AU Content Release Notes
• 07/2021 - AU content release notes
• 05/2021 - AU content release notes
• 04/2021 - Word Data Fields
• 03/2021 - AU New Accounting Structure
• 02/2021 - AU - Audit 2.3 (Aus & Int), YearEnd 1.3 Updates

See all 21 articles

UK Content Updates

• 12/2022 - UK content release notes
• 11/2022 - UK content release notes
• 03/2022 - UK content release notes
• 08/2021 - UK content release notes
• 07/2021 - UK content release notes
• 05/2021 - UK content release notes

See all 31 articles

Help Videos

Getting Started

• The Dashboard (GS1)
• Adding Clients (GS2)
• Navigating the My Files Page (GS3)

SMSF Audit and SMSF Administrators (Australia Only)

• SMSF Fund List Import (SMSF1)
• BGL Desktop Trial Balance import (SMSF2)
• Importing an SMSF Trial Balance via Integration (Class) (SMSF3)

SMSF Audit (Australia Only)

• Creating SMSF Administrators (SMSFA1)
• Administrator Users and Administrator Portal (SMSFA2)
• Creating an SMSF Audit File (SMSFA3)
• Streamlining the Audit (SMSFA4)
• Customising and Completing the Audit Program (SMSFA5)

Engagement File

• The Engagement File Explained (EF1)
• Working with Supporting Documents (EF2)
• Working with Review Points (EF3)
• Using the Workflow Diagram (EF4)
• Copying Workpapers from Other Files (EF5)
• File Completion (EF6)

See all 16 articles

Workflow Manager

• Using the Workflow Manager (WFM1)
• Creating Custom Workflows (WFM2)

Integration

• Export Journal Entries to Xero (Int1)