If you are experiencing a login issue which may be caused by saved login details. Please try the following:
- Open an incognito/private mode browser.
- Close all internet windows currently open except the incognito/private browser.
- Go through the same login process in the private browser by typing in details.
If this issue persists please submit a Zendesk ticket.
Hint: Ctrl + Shift + N in Chrome or Ctrl + Shift + P in Firefox open incognito/private browsers. Note Command replaces Ctrl for apple computers.