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Issues with the Trial Balance import from Class, BGL 360 or superMate

Common issues experienced with a Trial Balance from Class, BGL 360 and superMate are discussed below.

Reimporting the Trial Balance from Class/BGL 360 or superMate

Issue Response
The Administrator has updated the figures after the Trial Balance was imported. The Trial Balance can be reimported which will simply update the figures. Make sure ‘delete existing imported data’ is NOT ticked.
The incorrect Trial Balance was imported.
  • To change the Business Code, Brand Code or Fund Name click on the padlock to unlock and change.
  • Select ‘delete existing imported data’ tickbox which will delete data but also delete any work done on the Lead Schedule Summary/Lead Schedule (tickmarks, comments, supporting documents).

Roll Forward Files with Class/BGL 360 or superMate Trial Balance import

Issue Response
There are mapping issues in my Trial Balance in a roll forward file.
  • When a file is rolled forward it does not automatically do a reimport, instead all accounts from the prior year file are copied into the new file and their Final figures are moved to the current year prior period figures. This means that any changes made by the Administrator are not reflected on the rolled forward file.
  • We suggest selected ‘delete existing imported data’ when importing the Trial Balance so any changes to figures and mapping are reflected. Note this will delete data but also delete any work done on the Lead Schedule Summary/Lead Schedule (tickmarks, comments and supporting documents).
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