Activating, suspending and deleting client users

The practitioner can control which Client Users have access to the Client Portal. 
 

Once a Client User has been created the practitioner can: 

• Suspend the user login account 

• Activate a suspended login account 
• Delete a user login account 

To activate, suspend or delete client users, simply: 

1. Go to the User Access Module; 
   
2. Ensure you are on the Client Users tab; 
   
3. Hover your mouse over the client you wish to activate, suspend or delete to reveal the Suspend or Activate and Delete buttons; 
   
   Tips and tricks: You can suspend or delete multiple client users by ticking the checkboxes next to the client name and then selecting the Suspend Multiple or Delete Multiple buttons.